improve) our services and handle the information we provide about you and your use of our services with care
services have collected. We never make your data available for commercial purposes
third parties.
This privacy policy applies to the use of the website and the services provided therein
Motorsteunen.nl. The effective date for the validity of these conditions is 12/06/2018, with the publication of
a new version voids the validity of all previous versions. This privacy policy describes what information about
are collected by us, what this data is used for and with whom and under what conditions
this data may possibly be shared with third parties. We also explain to you how we process your
store data and how we protect your data against misuse and what rights you have in relation to it
the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact, you
find contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it, which
security techniques we use and for whom the data is visible.
Our online store was developed with Magento software. Personal data that you provide for our purposes
services made available to us are shared with this party. Magento has access to your data
to provide us with (technical) support, they will never use your data for any other purpose. Magento is
based on the agreement we have concluded with them, we are obliged to take appropriate security measures
to take. These security measures include the use of SSL encryption, a strong password policy and
secure data storage. Magento reserves the right to use collected data within its own group and
affiliated partners to further improve services. Magento takes into account the applicable
legal retention periods for (personal) data.
Magento
Our online store was developed with Magento software. Personal data that you provide for our services
makes available to us are included with this
party shared. Magento has access to your data to provide us with (technical) support, they
will never use your data for any other purpose. Magento is based on the agreement that we
have concluded with them are obliged to take appropriate security measures. These security measures
consist of the application of SSL encryption and a strong password policy. Backups are made regularly
to prevent data loss.
Email and mailing lists
MailChimp
We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own
use purposes. At the bottom of every email sent automatically via our website you will see the
'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is processed by MailChimp
stored securely. MailChimp uses cookies and other internet technologies that provide insight into whether
emails are opened and read. MailChimp reserves the right to use your data for it
to further improve the services and in this context share information with third parties.
Payment processors
Rabo Smart Pay
EXAMPLE: We use it to process (part of) the payments in our online store
platform of Rabo Smart Pay. Rabo Smart Pay processes your name, address and residence details and your
payment details such as your bank account or credit card number. Rabo Smart Pay has appropriate technical and
organizational measures have been taken to protect your personal data. Rabo Smart Pay reserves itself
the right to use your data to further improve the services and in the context thereof
share (anonymized) data with third parties. Rabo Smart Pay shares in the event of an application for a
deferred payment (credit facility) personal data and information relating to your financial position with
credit rating agencies. All the above mentioned guarantees regarding the protection of your
personal data also apply to the parts of Rabo Smart Pay's services
for which they engage third parties. Rabo Smart Pay does not store your data for longer than required
legal terms are permitted.
Shipping and logistics
GLS
If you place an order with us, it is our job to have your package delivered to you. We use the
services from GLS for carrying out the deliveries. It is necessary for us to provide you with your name, address and
share residence data with GLS. GLS only uses this data for the purpose of carrying out the
agreement. In the event that GLS engages subcontractors, GLS will also provide your data to these parties
order.
Invoicing and accounting
Quick start
EXAMPLE: We use the services of to maintain our administration and accounting
Quick start. We share your name, address and residence details and details regarding your order. This
data is used to administer sales invoices. For our maintenance of our administration
and accounting, we use the services of Snelstart. We share your name, address and residence details
and details regarding your order. This data is used for administration
sales invoices. Your personal data is sent and stored protected. Quickstart is subject to confidentiality
obligated and will treat your data confidentially. Snelstart does not use your personal data for others
purposes than described above.
Purpose of data processing
We use your data exclusively for the purpose of our services. That is, the purpose of the
processing is always directly related to the order you place. We do not use your data for
(targeted) marketing. If you share data with us and we use this data - other than at your request -
To contact you at a later time, we will ask your explicit permission to do so. Your data will be
not shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath
or legal obligation.
Automatically collected data
Data collected automatically by our website is processed for the purpose of providing our services
to further improve. This data (for example your IP address, web browser and operating system) is not
personal data.
Cooperation in tax and criminal investigations
In appropriate cases, Motorsteunen.nl may be held to do so on the basis of a legal obligation
sharing your data in connection with government tax or criminal investigations. In such a case
we are forced to share your data, but we will do so within the options offered by the law
oppose it.
Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate
that you no longer wish to use our services. If you inform us of this, we will also take this into account
as a forget request. Based on applicable administrative obligations, we submit invoices to you
to store (personal) data, so we will keep this data for as long as the applicable period runs.
However, employees no longer have access to your client profile and documents that we provide in response to your request
commissioned.
Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights
regarding the personal data processed by or on behalf of us. We explain which ones below
these are and how you can invoke these rights.
In principle, to prevent misuse, we only send copies and copies of your data to those you already have with us
known email address. In the event that you wish to receive the data at a different e-mail address or, for example, by post
received, we will ask you to identify yourself. We keep an administration of completed requests
In the event of a request to forget, we administer anonymized data. All copies and copies of
You will receive data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we
use your personal data incorrectly.
Right of inspection
You always have the right to access the data that we process or have processed that relates to your person or to that end
can be traced back. You can make a request to this effect to our contact person for privacy matters. YOU
will then receive a response to your request within 30 days. If your request is granted, we will send it to us
known e-mail address a copy of all data with an overview of the processors who maintain this data
have, stating the category under which we have stored this data.
Right of rectification
You always have the right to access the data that we process or have processed that relates to your person or to that end
are traceable, can be adjusted. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send
You will receive a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to process the data that we process that relates to your person or for that purpose
traceable. You can make a request to this effect to our contact person for privacy matters.
You will then receive a response to your request within 30 days. If your request is granted, we will send you an update
our known e-mail address a confirmation that the data will no longer be processed until you cancel the restriction.
Right to portability
You always have the right to access the data that we process or have processed that relates to your person or to that end
traceable, to be carried out by another party. You can make a request to this effect to us
contact person for privacy matters. You will then receive a response to your request within 30 days. As your request
If this is granted, we will send you copies or copies of all data about you that we have at the e-mail address known to us
processed or processed by other processors or third parties on our behalf. In all likelihood
In such a case, we can no longer continue the service, because the secure connection of
data files can no longer be guaranteed.
Right to object and other rights
Where appropriate, you have the right to object to the processing of your personal data by or
commissioned by Motorsteunen.nl. If you object, we will immediately cease data processing
pending the handling of your objection. If your objection is well-founded, we will send copies and/or copies of it
make available to you data that we process or have processed and then permanently cease processing.
You also have the right not to be subject to automated individual decision-making or profiling
subject. We do not process your data in such a way that this right applies. Do you agree?
If this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We
use this service to track and receive reports on how visitors use the website. This
The processor may be obliged to provide access to this data based on applicable laws and regulations. We
collect information about your surfing behavior and share this data with Google. Google can store this information
interpret correlations with other data sets and thus track your movements on the internet. Google
uses this information to offer targeted advertisements (Adwords) and other Google services
and products.
Third party cookies
In the event that third-party software solutions use cookies, this is stated here
privacy declaration.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most
recent version. If the new privacy policy has consequences for the way in which we already collected data with
relating to you, we will inform you of this by e-mail.
Contact details
Motorsteunen.nl
PC. Staalweg 94
3721 TJ Bilthoven
The Netherlands
T (030) 276-1422
E info@motorsteunen.nl